FAQs

We specialise in both Business-to-Business (B2B) and Business-to-Consumer (B2C) debts across various industries. Whether it's unpaid invoices, overdue accounts, or complex contractual arrears, our team is equipped to handle your specific needs.

We typically manage debts starting from £300, with no upper limit. For high-value debts over £20,000 or bulk placements, we offer reduced commission rates to provide cost-effective solutions.

Our No Collection, No Commission approach means you only pay when we successfully recover your debt. There are no upfront fees, ensuring our goals align with yours for efficient and effective recovery.

Absolutely. Our Debtor Tracing service utilises advanced databases and investigative techniques to locate individuals or businesses who have become unresponsive or changed their contact information.

In many B2B cases, especially where contractual terms or the Late Payment of Commercial Debts Regulations apply, our fees can be added to the debtor's outstanding balance.

Recovery times vary based on the case's complexity. However, many debts are resolved within 30 to 90 days. We keep you informed throughout the process with regular updates.

We assess the validity of any disputes and work to resolve them amicably. Our approach focuses on clear communication and negotiation to reach a fair resolution, minimising the need for legal action.

Yes. We often recover aged or previously abandoned debts especially where engagement-led strategies haven’t been tried. We assess each case individually and advise on the likelihood of success.

Not with us. We use a human-centred, respectful communication strategy proven to improve recovery rates and preserve relationships. Many clients are surprised at how well we maintain professionalism and brand integrity even in challenging situations.

We're not just about recovery we’re about reputation. Our informed, ethical approach is built for long-term business success. We don’t use aggressive tactics. Instead, we focus on strategic communication, clear reporting, and higher returns with lower risk.

We facilitate structured payment arrangements where appropriate always with your approval. This often leads to higher overall recovery and fewer disputes, especially in complex cases.